We are replacing existing routers with new routers
at satellite offices of a national company. All systems are currently up
and running. To insure as smooth a transition as possible the current
router and computer system will be left on line while the new router is tested.
Once the new router is tested it will be installed and the cables that are
currently connected to the old router will be connected to the new router.
Overview of work - Do
a temporary hook up of a new router to the appropriate smart box
port to allow corporate techs to verify that router is functioning
properly. Upon function verification by corporate replace the old router
with the new router.
The satellite office must be contacted by proper
authorities before they will allow workman on the premises.
Please provide 3 dates to preformed the
work. Arrangements for one of those dates will be made and confirmed with you.
The routers are configured and delivered to
the satellite office by the corporate office prior to your
1. Call job site and verify that new router is on
jobsite and verify site location number.
2. Contact Brad More at corporate to insure
that he will be available to test router at the time you expect
to have router ready to test.
3. Take with you miscellaneous items like wire
ties, nuts and bolts for rack brackets and tools necessasary to perform
work. Recommend a step ladder three foot to 6 foot in height.
Upon Arrival At Job
Obtain new router from contact person or other
staff and advise the contact person that
they should advise all personnel that the computer system will be going off line
in five minutes. They should save all work and be prepared for the shut
Open router packaging and examine for any physical
damage. If any damage is discovered make notes of it and show it to the
contact person. Contact Brad More and get authorization to proceed with
the damaged equipment. If Brad More declines to proceed with damaged
equipment inquire as to approximate date when new equipment will be sent to
the site for installation.
If equipment is satisfactory do phase
Phase one - Temporary hook
Find the port ID number on the work order / email
Locate the smart box Ethernet R45 port that is
assigned to the corresponding router ID designated number on the work
Connect the new router T-1 line to
the assigned port connection on the smart box
Plug in the router and power up new
Call Brad More at the corporate office
and advise him that branch XX has the new router temporarily hooked
up. Stand by for his instructions. He will attempt to access the
router. If successful you will move on to Phase two and if problems arise
work with Brad More to resolve the problems.
Upon satisfactory completion of test advise the
satellite location that you will be disconnecting the system from the
Phase two - Permanente hook
Position router on shelf or other supporting
equipment in rack
Remove T1- cable form old router T-1 port and
insert it into the new Router T-1 port
Remove 0/0 cable from old router and insert it into
the corresponding port on new router
Connect power cable to router, plug into A/C and
power up the new router.
Call Brad More and advise home that the new router
is powered up.
He will interface with the staff person to insure
that all is working properly.
Upon assurance that new router is functioning
properly due phase three.
Phase three - Clean up and
Unplug the old router and remove from
Secure all cables and equipment form the
Take old router and power cord with
Take digital pictures of changes
Clean up and exit job site
Box up old router and ship to:
260 Jimmy Ann Drive
Daytona Beach, Florida
[ No insurance cost
to be authorized on package. ]
Calculate mileage and mileage
Send invoice for router install and mileage
Send invoice to
Mark Croft, 5425 SW 85th Street, Ocala, Florida
34476 (352) 861-8788
Sequence of support > John Croft > Marge
Legg > Brad Moore
John Croft cell= (813)-731-1630 Office
Legg Communications - Marge Legg (734)
Brad Moore (386) 763-3226 Cell= (386)
SHIP ROUTER TO
260 Jimmy Ann Drive
Daytona Beach, Florida 32114